Terms & Conditions
Terms and Conditions as at 18th February 2015
1.1 These terms and conditions (the Terms) set out the basis on which you may browse and use our website, available at www.erentz.com (the Site) and any services offered through it.
1.2 The Site is owned and operated by eRentz Limited, a company registered in England and Wales with registered no. 8026591 and registered address at 377-399 London Road, Camberley, Surrey GU15 3HL (we, us or our).
1.3 Your use of the Site will be governed by these Terms which will be a legal contract between us and you. By browsing or using the Site and/or any services, content or materials made available through the Site you are agreeing to be legally bound by the Terms.
1.4 When you list goods, property or services for rent on the Site, you are also subject to the Lender Terms and Conditions.
1.5 If you would like to contact us for any reason please do so using the following details:
Address: 377-399 London Road, Camberley, Surrey GU15 3HL(Head Office) or
Regus House, Doxford International Business Park, 4 Admiral Way, Sunderland, SR3 3XW(Sales Support)
Tel: +44 1276 300202
2. Changes to the Terms
2.1 We may revise the Terms at any time by amending this page and, if we consider it to be appropriate, we will notify you of any material changes by e-mail. Your use of the Site will be subject to the most recent version of the Terms available on the Site.
2.2 We recommend that you read through the Terms available on the Site regularly so that you can be sure that you are aware of any changes that may apply to you.
3. The Site and Rental Agreements Formed on the Site
3.1 The Site provides a platform for lenders to list goods, property or services for rent. We are not the lender or the borrower of any goods, property or services listed for rent on the Site. We are not party to any contract formed between you and any party for the rental of goods, property or services which is facilitated through the Site. Enforcement of any contractual obligations arising out of the completion of a transaction for rental of goods, property or services listed on the Site is the responsibility of the parties to that transaction.
4. Access and use of the Site
4.1 In order to use the Site, you must create a user account. You are solely responsible for maintaining the security of your account. You may not disclose your account password to any third party who is not authorised by you to use your account. You are solely responsible for any use of your account on the Site.
4.2 At all times during your use of the Site you must remain courteous to other users of the Site.
4.3 Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice to you.
4.4 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
4.5 You are responsible for making all arrangements necessary for you to have access to the Site.
5.1 The Site contains functionality which allows you to leave feedback about those who you have transacted with through the Site.
5.2 When using the feedback system on the Site you agree that you will not submit or upload any feedback:
5.2.1 that is confidential, defamatory, infringing, obscene, offensive, racist, indecent, threatening or is otherwise unlawful or objectionable; or
5.2.2 that includes any personal data if uploading it to the Site would be a breach of the Data Protection Act 1998 or any other applicable data protection or privacy legislation.
5.3 You agree that any feedback you leave on the Site may be published on the Site and made available for viewing by other users of the Site.
5.4 You agree not to hold us responsible for any feedback published on the Site and release us from any liability arising out of or in connection with the publication of any feedback about you on the Site.
5.5 You may not leave feedback about yourself or attempt to manipulate the feedback system in any way.
6.1 Payments for rentals facilitated through the Site are paid directly to the lender. Payment terms and methods of payment accepted are set by the relevant lender. We provide a gateway to PayPal where the relevant lender accepts payments through this service but we do not handle any funds for rentals facilitated through the Site.
7.1 You must maintain appropriate insurance to cover against loss of or damage to the goods, property or services which you borrow or lend through the Site.
8.1 If you are not satisfied with any transaction facilitated through the Site you should contact the applicable lender or borrower in the first instance.
8.2 If you are unable to resolve your issue with the applicable lender or borrower, please notify us of your issue by contacting us at email@example.com or by using the contact us section on the Site.
9. Uploading content to the Site
9.1 As between you and us you will own any content or material (Your Content) you upload to the Site. You agree that we shall have the indefinite and worldwide right to copy, distribute, adapt and use Your Content for any purpose or otherwise make it available to the public.
9.2 You warrant and represent that you will not upload any content:
9.2.1 that you do not own or do not have the permission of the owner or any other relevant person who may have rights in or connected to the content you are uploading; or
9.2.2 that, if submitted to the Site, would infringe the intellectual property rights or any other rights of another person.
9.3 We reserve the right to disclose your identity to any third party who is claiming that any of Your Content constitutes a violation of their intellectual property rights, their right to privacy, or any other legal rights.
10. Notice and takedown procedure
10.1 We do not actively monitor content that users of the Site upload directly onto the Site. We do not therefore accept any responsibility or liability for any such content on the Site.
10.2 If you become aware that other members of the Site have posted content which is inaccurate, inappropriate, offensive or does not comply with any of the provisions of the Terms you may notify us by contacting us at firstname.lastname@example.org or by using the contact us section on the Site.
10.3 We have the right to remove Your Content at any time for any reason and without notice in our sole discretion.
10.4 For the avoidance of doubt any decision we make in connection with the removal of any content from the Site is final and we accept no liability to you in respect of any such decision.
11. Intellectual property rights
11.1 We are the owner or the licensee of all intellectual property rights in the Site and in any material available on it.
11.2 You may print off one copy, and may download extracts, of any page(s) from the Site, for your personal use provided that:
11.2.1 the material shall not be reproduced or included in any other work or publication in any medium;
11.2.2 the material may not be modified or altered in any way;
11.2.3 the material may not be distributed or sold to any third party; and
11.2.4 you do not remove any copyright or other proprietary notices contained in the material.
11.3 If you copy or use any part of the Site or the content made available through it in breach of the Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
12. Termination and suspension
12.1 We may, in our sole discretion, terminate or suspend your access to the Site immediately without notice if you breach any of the Terms.
12.2 Upon termination of the relationship between you and us, all rights and obligations under the Terms shall immediately cease and all amounts owed by you arising from your use of the Site shall immediately become due and payable.
13. Data protection and privacy
14. Links to and from the Site
14.1 You may link to any page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor establish a link to the Site in any website that is not owned by you.
14.2 We reserve the right to withdraw linking permission without notice.
14.3 Where the Site contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those websites or resources and we are not responsible or liable for them in anyway.
15.1 We will endeavour to use reasonable care and skill in making the Site available to you.
15.2 Except as expressly provided in the Terms, the Site and any products or services provided through it are provided on an "as is" basis. We do not make any representation or warranty of any kind, either express or implied (whether by common law, custom, statute or otherwise) in relation to the Site or any content, products or services provided through it including without limitation any warranties in relation to fitness for a particular purpose or in relation to quality, completeness, accuracy, reliability or non-infringement.
15.3 The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You are advised to obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site. We make no representations, warranties or guarantees, whether express or implied that the content on the Site is accurate, complete or up-to-date.
15.4 We do not guarantee that the Site will always be available, be uninterrupted, secure or free from bugs or viruses, nor that the Site or any products, services or content provided through it will be free from errors or omissions.
15.5 Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Please check your local laws for any restrictions of limitations regarding the exclusion of implied warranties.
15.6 Nothing in the Terms is intended to disclaim or exclude any warranty or liability that cannot be disclaimed or excluded by operation of applicable law.
16. Limitation of our liability
16.1 Nothing in the Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
16.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to the Site or any content on it, or services provided through it, whether express or implied.
16.3 We will not be liable to you or any other user of the Site for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, the Site or any products or services provided through it including without limitation any direct loss of profit, loss or damage to data, loss of reputation or goodwill, loss of opportunity or anticipated savings or any indirect, special, consequential or punitive losses of any kind.
17.1 The Terms do not create or infer any rights that are enforceable by any person who is not a party to them.
17.2 You may not assign, sub-license or otherwise transfer any of your rights or obligations in the Terms to any other person without our written consent.
17.3 If we decide not to exercise or enforce any right that we have against you at a particular time, then this does not prevent us from later deciding to exercise or enforce that right.
17.4 If any part of the Terms is found to be illegal, invalid or otherwise unenforceable by a court or regulator, then, where required, that part shall be deleted from the Terms and the remaining parts of the Terms will continue to be enforceable.
17.5 These Terms and any non-contractual obligations arising out of them shall be governed by and construed in accordance with English law and if you are a business you agree to submit to the exclusive jurisdiction of the English courts.